Privacy Policy

Luxinnovation GIE (hereinafter "Luxinnovation" or the "Data Controller"), is registered under number C16 in the Luxembourg Trade Register. Its head office is located at 5, Avenue des Hauts-Fourneaux L-4362 ESCH-sur-ALZETTE.

Luxinnovation is the Data controller, which means that Luxinnovation determines the purposes and means of processing Your Data as part of your registration for organized or co-organized events and/or your request for membership in the Virtual Lab offered on the sidelines. of these events.

 On rare occasions, it may happen that Luxinnovation is not Data controller for the organization of an event, but Joint Manager. In this specific case, this will be mentioned in the disclaimer of the event concerned, located at the bottom of the registration form.

 “Personal data” means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject").

When you register to participate in an event or to request your membership to the Virtual Lab, here is the data collected by Luxinnovation :

• Identification details: Name(s), first name(s), Job title and Company name, 

• Contact details : e-mail address

In the specific case of the Virtual Lab, this data will be visible to all members of the group, with the exception of the email address which remains strictly private. The data subject can also enter other fields: the company's website and an avatar (a photo or any other image chosen by the data subject).

The GDPR requires that any processing be based on one of the six lawful basis it lists:

 

• the need for the performance of a contract concluded with the data subject or pre-contractual measures at the latter’s request, 

You participate in one or more events organized by Luxinnovation, alone or in partnership with other Luxembourg organizations, you are a member of the Virtual Lab, Your Data is processed for the following purposes:

• identify yourself to register for the event in which you wish to participate and/or to submit your Virtual Lab membership request, 

• send you email notification of information about the event and/or the Virtual Lab, 

• offer you satisfaction surveys by e-mail on the events for which you are registered, 

• share your data with the co-organizers (these are the Luxembourg institutional partners of Luxinnovation, exclusively located in the Grand Duchy) of the events for which you are registered, 

• keep track of your participation history in our events, 

• feed statistical studies carried out by Luxinnovation, 

• inform you when a contact request or a new message is sent to you via the Virtual Lab. 

Your Data is only processed by Luxinnovation employees, i.e. by duly authorized persons, within the limits of their respective mission.

 In the case of events co-organised with its Luxembourgish institutional partners (national federations, ministries, administrations, embassies, professional chambers), Luxinnovation may be required to transfer them Your Data for information and/or statistical purposes.

This sharing of personal data is carried out via a write-protected file (which cannot be copied, modified or extracted) in a container whose access rights are reserved for authorized persons only.

In the case of the Virtual Lab, Luxinnovation does not share any personal data. The data is only accessible to group members.

On the event registration platform: personal data is deleted within 24 months from the date of the event for which you registered. 

Protected Excel table shared and Luxinnovation and potential co-organisers: personal data is deleted within 10 days from the date it was made available, 

Databases: the personal data collected when you register for events are stored in the Luxinnovation database. They are deleted within 36 months from the date of last contact, unless you assert your right to erasure (see below).

At the Virtual Lab level: Member profiles are kept for a period of 24 months from the validity of their membership. A notification is sent to them by our systems to invite them to renew their membership and their explicit consent. If the member does not wish to extend their membership, their profile is deleted but exchanges with other forum participants are retained; and their author and their profile are then anonymized (their contact details and photo/avatar no longer appear)

Luxinnovation may – at its sole discretion – decide unilaterally to dissolve the Virtual Lab. All data collected (member profiles) and all forum exchanges are then permanently deleted. In the event of a request to exercise rights: the personal data of the applicants are deleted within 5 years from the date of sending the request, whatever the purpose (see below “your rights” ) or Luxinnovation's answer. 

In order to be able to provide our services, Luxinnovation uses the support of service providers. To ensure the protection of your personal data in this case, we conclude processing contracts with each service provider, which are selected according to strict criteria. All our subcontractors provide sufficient guarantees to implement appropriate technical and organizational measures. Our third country data processors are either located in a country offering an adequate level of data protection (Article 45 GDPR) or provide appropriate safeguards (Article 46 GDPR)

Adequate level of protection: The provider comes from a country whose level of data protection has been recognized by the European Commission. For more information, please see the following link: 

EU Standard Contractual Clauses: Our provider has submitted to EU Standard Contractual Clauses to ensure secure transfer of data. For more information, please consult the following link:

 https://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2010:039:0005:0018:EN:PDF

As a data subject, you have various rights. Below is a brief description of these rights and how you can exercise them.

 • Right to information (GDPR, article 19): You can send us any questions regarding the recording and processing of Your Data. 

• Right of access (GDPR, article 15): You may, at any time, and by written request to us, obtain confirmation that Personal Data concerning you is processed or not and, where applicable, obtain access to such data and a free copy thereof. 

• Right to rectification (GDPR, article 16): You may, at any time, and via a written request addressed to us, obtain the rectification of any inaccurate personal data concerning you. You can also request that incomplete data be completed in the same way. 

• Right to erasure (GDPR, article 17): You may, at any time, and by written request to us, obtain the deletion of Your Data, provided that one of the following reasons applies:

We will no longer process such personal data unless it is demonstrated that there are legitimate and compelling reasons for processing that prevail over your interests and rights and freedoms, or for the establishment, exercise or defence of legal rights. 

• Right to portability (GDPR, article 20) : You have the right, by sending a written request to us, to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and to transmit such data to another controller without the firm hindering it, when:

Luxinnovation undertakes to keep this Notice up to date, taking into account any changes in the processing of your personal data. In any case, the date will be modified accordingly.